20 Included User Accounts.

Empowering Your Whole Team with iAbacus.

When considering an iAbacus subscription for your school, it’s important to understand the 20 included user accounts that come with each subscription. These user accounts ensure that key members of your staff can all access and benefit from iAbacus without additional cost . Below, we explain what those 20 users can do, how different roles in your school typically use iAbacus, and what to do if you need more than 20 users. We’ll also cover common questions in a handy FAQ. This information is tailored for school leaders, so you can make an informed decision about how iAbacus will support your whole team.

What Can the 20 Included Users Do?

With an iAbacus subscription, you get 20 user accounts included. This means up to 20 individual staff members can have their own login under your school’s subscription. Each of these users can fully participate in your school’s self-evaluation and improvement planning through iAbacus

Here’s what those included users are able to do:

In short, those 20 included user accounts let your key staff members actively engage with iAbacus. They can collaboratively evaluate and improve different aspects of the school, each from their perspective, all under one subscription. Most primary or secondary schools find that 20 accounts are plenty to include senior leadership and middle leaders (and even some teaching staff if needed) in the process. And if you do need more than 20, iAbacus makes it easy to add extra users – which we’ll explain further below.

Role-Based Breakdown: How Different Staff Use iAbacus

One of the strengths of iAbacus is that it’s designed for all roles in a school, not just the headteacher. Whether you’re a headteacher, part of the senior leadership team, a subject or department lead, a SENCO, or a pastoral lead, iAbacus adapts to each role’s needs. Here’s a breakdown of how different staff typically use the platform, using those included user accounts:

Headteachers (Whole-School Leaders)

Headteachers use iAbacus to drive whole-school self-evaluation and improvement planning. As the overall leader, you can use your account to get a clear picture of the school’s performance and plan strategic next steps. Typical ways headteachers use iAbacus include:

Overall, as a headteacher, iAbacus becomes a central tool for school improvement, ensuring that your vision and the day-to-day plans of staff are connected in one place. It accommodates the high-level strategic work you do and makes it easier to communicate and monitor that strategy with your team (Copy for the new website.docx).

Senior Leaders (Senior Leadership Team - SLT)

Senior leaders – such as Deputy Headteachers, Assistant Headteachers, or other members of the SLT – also benefit from the included iAbacus accounts. They typically work hand-in-hand with the headteacher but often have specific areas of responsibility. Here’s how senior leaders use iAbacus:

By giving senior leaders their own accounts, iAbacus enables distributed leadership. Each SLT member can take ownership of their domain while staying coordinated with the whole-school strategy. All of this happens on one platform, which brings coherence to your efforts and saves time in meetings – since everyone can review the same live data and plans.

Subject Leaders / Department Heads

Subject leaders (or department heads, curriculum coordinators, etc.) use iAbacus to focus on their specific subject or faculty. The included user accounts mean each subject leader can maintain their own self-evaluation and improvement plan within the system. Here’s what this looks like:

For subject leaders, having an iAbacus account means they have a structured, evidence-based way to drive improvement in their area and clearly communicate their plans and needs to SLT. It turns departmental development plans into a living document that’s part of a joined-up school effort, rather than something done in isolation.

SENCOs (Special Educational Needs Coordinators)

SENCOs play a critical role in ensuring inclusive support for learners with special educational needs or disabilities. With one of the included iAbacus user accounts, a SENCO can systematically evaluate and enhance the school’s SEND (Special Educational Needs and Disabilities) provision. Here’s how a SENCO typically uses iAbacus:

In essence, iAbacus supports SENCOs by providing clarity, structure, and collaboration in a very complex area of school life. It helps in nurturing an inclusive environment where all pupils can flourish (Copy for the new website.docx). With the included user account, the SENCO can coordinate the efforts of many people through one platform, making SEN support more transparent and effective.

Pastoral Staff (Behaviour, Attendance, and Wellbeing Leads)

Schools often have staff dedicated to pastoral care – such as a Behaviour Lead, Attendance Officer/Lead, Heads of Year, or Wellbeing Coordinator. These roles focus on students’ behavior, attendance, and overall welfare. iAbacus’s 20 user accounts can and should include these pastoral leaders so they can systematically improve these critical areas. Here’s how pastoral staff typically use iAbacus:

By including pastoral staff in your 20 user licences, you ensure that areas like behaviour and attendance get the same rigorous evaluation and planning as academic subjects. iAbacus helps pastoral teams shape a supportive, respectful environment where students can focus on learning and growth (Copy for the new website.docx). In a nutshell, every facet of school life – academic or pastoral – can be improved using the iAbacus process, and your included user accounts cover the key people who lead those areas.

Adding Additional Users Beyond the Included 20

For many schools, 20 user accounts will cover all the staff who need to actively use iAbacus (for example, a headteacher, a few senior leaders, department heads, SENCO, etc., up to 20 individuals). However, if your school is larger or you want more than 20 people to have access, you can add additional users to your iAbacus subscription.

In summary, iAbacus gives you 20 user accounts included, but also the freedom to expand beyond 20 at a modest cost if your school requires it (Copy for the new website.docx) (Copy for the new website.docx). This ensures that no matter how big your team or how collaborative you want to be, the platform can accommodate your needs. Many school leaders appreciate this scalability, as it supports growth and wider participation in the school improvement process.

Frequently Asked Questions about User Accounts

Q1. Who counts as a “user” in the iAbacus subscription?
A: A “user” is any individual staff member who has their own login to iAbacus under your school’s subscription. Essentially, one person = one user account/licence. The 20 included user accounts can be given to anyone on your team who will benefit from using the tool – for example, your headteacher, deputy heads, assistant heads, heads of department, SENCO, pastoral leads, and possibly teachers or support staff who are involved in improvement planning. It’s up to you how you allocate the accounts. (You don’t have to use all 20 if you don’t need them, but it’s there so you won’t likely run out.) Typically, schools assign these to their leadership and key middle leaders first. Remember that accounts shouldn’t be shared between individuals; each person should have their own so that their contributions and plans are tracked to them. If a staff member leaves or changes role, you can always reassign that account to someone else by updating the user details or removing the old user and inviting a new one – you don’t lose the licence.

Q2. Do all 20 users have full access to all iAbacus features?
A: Yes. Every included user licence comes with the same full functionality of iAbacus. There is no tiered access – all users can create and edit evaluations, add evidence, generate reports, etc., assuming you give them permission to do so. By default, users you invite can be given different roles or permissions (for instance, you might invite someone as a read-only viewer or as an editor). iAbacus supports multi-user roles – you can designate some users as Viewers, Contributors, or Editors to control their level of access if needed (Copy for the new website.docx). But aside from permission settings you choose to apply, there’s no difference in features available: an included user account has the same powerful tools as the admin account. This means a classroom teacher (if you give them an account) could, for example, do their own self-evaluation or contribute to a department plan just like a leader would. All users share a “single source of truth” on the platform, which is great for consistency. (Also worth noting: comprehensive support and training is included for all users – every account holder can access help resources or training sessions at no extra cost (Copy for the new website.docx).)

Q3. Can we add more than 20 users if our school needs them?
A: Yes. If you find that 20 accounts aren’t enough, you can purchase additional user licences on top of the included 20. According to iAbacus’s pricing, each extra user costs about £5 per month or £50 per year (Copy for the new website.docx) (you can choose monthly or annual billing for them, just like the main subscription). There’s no hard limit – you could have 25, 30, 50 users or more, as long as you arrange the extra licences. Many schools won’t need that many, but the option is there. To add an extra user, you would typically contact iAbacus support or manage it through your account settings. They will adjust your subscription and you can then create the additional user login. The process is straightforward, and the new user will be able to start using iAbacus right away. If you’re not sure how many users you’ll ultimately need, the iAbacus team can help you figure out the right number (Copy for the new website.docx) – for example, by discussing how you plan to roll it out among staff.

Q4. How do we actually add or remove user accounts (practically speaking)?
A: When you start your subscription, the iAbacus team will help set up your administrator account (often the headteacher or IT lead). That admin can then invite other users via the platform. Inviting a user typically involves entering their email in the system so they get a welcome email to set up their password. This will use up one of your 20 licences. Removing a user is just as simple – an admin can deactivate or delete a user account, which frees up a slot to invite someone else. So, for example, if a member of staff leaves, you can remove their account and then invite their replacement without any change in your licensing count. If you need to add beyond the 20 and you haven’t purchased extra licences yet, the system or iAbacus support will prompt you to arrange the purchase of the additional user licence. It’s usually a quick discussion or click to approve the extra cost, and then you proceed with inviting the new user. There’s flexibility here: you control who has access at any given time, and you can manage accounts as your team changes.

Q5. Can multiple people share one user account to save licences?
A: It’s not recommended. While technically you could have people share login credentials, it undermines the integrity and security of the platform. Each user account is meant for one individual. Sharing accounts would mean you lose the ability to see who provided which input, and it could pose security issues (for example, when someone leaves, you wouldn’t want them to still know a shared password). Instead of sharing, use the 20 accounts for the 20 people who most need them. If you think two people would have to share because you have more than 20 who need access, that’s a good sign you should consider an extra licence or two. The cost is small, and it will keep your usage clean and manageable. Plus, with individual accounts, each user can set their own preferences, get their own notifications, and so on. In summary: one person per account is the way to go for both practical and data security reasons.

Q6. Is training or support available for all the users we include?
A: Absolutely. Part of what you’re paying for in the subscription is not just the software, but the support for your staff to use it effectively. The subscription includes comprehensive support and training for all users (Copy for the new website.docx). This often means: initial onboarding training for your team (sometimes via webinar or even on-site INSET style training), ongoing webinars or help sessions, one-to-one support if someone has a question, and access to online help guides or a support portal. So whether you have 5 people using iAbacus or 25, each of them can get help directly from the iAbacus team. School leaders appreciate this because it reduces the burden on any one person to become the expert – everyone can learn to use the tool confidently. And if new staff join and take over an iAbacus account, they too can avail themselves of the next training session or ask for an onboarding walkthrough. All of that is included at no extra charge, ensuring all your user licences are fully supported (Copy for the new website.docx).

Q7. What if I have a multi-school trust – do the 20 users cover the whole trust or per school?
A: The standard subscription and its 20-user allocation are per school (each school pays £995/year or £99/month and gets 20 users, etc.) (Copy for the new website.docx) (Copy for the new website.docx). If you are a trust leader looking at iAbacus for multiple schools, typically each school would have its own subscription (and its own set of 20 users), often with a discounted rate for buying in bulk. As a trust or group, you might have some central staff (like a CEO or Improvement Director) who want to see across all schools – iAbacus supports that by allowing MAT & group leaders to oversee multiple schools’ data (Copy for the new website.docx). In such cases, those trust staff might have accounts in each school’s iAbacus or a special arrangement. It can get a bit more complex, but iAbacus does offer multi-school discounts and the ability for trust-level overviews (Copy for the new website.docx) (Copy for the new website.docx). The main point for this question: if you’re just focused on one school’s purchase, count 20 users per school. If you’re a trust considering a multi-school deal, you’d likely talk to iAbacus about how many total users you need across the trust and how they can accommodate that (they often tailor packages for trusts).


We hope this page has clarified how the 20 included user accounts in an iAbacus subscription work and why they’re valuable for school improvement. In summary, these user accounts enable a wide range of your staff – from headteachers and senior leaders to subject heads, the SENCO, and pastoral leads – to actively engage in self-evaluation and improvement planning together on one platform. This collaborative approach is proven to bring about a more cohesive and effective improvement process (Copy for the new website.docx) (Copy for the new website.docx). And if your needs grow, iAbacus grows with you by allowing additional users for a minimal cost (Copy for the new website.docx).

For primary and secondary school leaders making a purchasing decision, knowing that iAbacus can involve your whole team (not just one or two people) should provide confidence. It means the investment isn’t just a single-user tool, but a platform for collective leadership and staff development. With clear pricing, included support, and flexible user management, iAbacus is designed to fit neatly into the way your school operates.

If you have further questions about user accounts or any other aspect of iAbacus, don’t hesitate to reach out to the iAbacus team for more information. Empower your team with the right tools, and watch your school’s self-improvement journey flourish – together.